“My grandma has received very attentive care. Everyone from the front office staff to social worker, nursing, therapeutic and kitchen staff have been very accommodating to my grandma's needs. I have been impressed by the staff's dedication to my grandma's dietary, medical and physical/occupational therapy needs; the service is very personalized, especially given the number of residents at the facility, and the people genuinely care about her well-being. My grandma, who only speaks Chinese, is able to communicate well with the nursing and caregiving staff, while I am able to communicate in my dominant language, English. "